User Data Deletion Instructions

Effective 22 October 2026

TrackingFlo is a product of Wealth Connects LLP, and “we” below means Wealth Connects LLP, operating TrackingFlo. You can have the data we hold about you deleted at any time. There are two steps; the first is optional but stops further data coming in.

1. Remove our app from Facebook (optional)

1. Open Facebook and go to Settings → Business Integrations.
2. Find Optyflo and choose Remove. Optyflo is the name of the Meta app TrackingFlo uses; both are products of Wealth Connects LLP.

This revokes our access to your Meta data. Because the app is shared, this can also affect Optyflo WhatsApp if you use it. You can also use Disconnect on Meta in TrackingFlo under Integrations, which stops syncing and discards the token we use to read your ads data. Disconnecting alone does not delete data already synced; step 2 does.

2. Ask us to delete your data

Email connect@salesproclub.com with the subject “Delete my data”. Include the email address of your TrackingFlo account, or the name on your Facebook account, so we can find you. We reply to confirm the request.

What gets deleted

• Your account: email, name and password hash, and your sign-in sessions.
• Stored Meta and Google access tokens and every other integration secret, including any Conversions API tokens.
• Ads data we synced from Meta and Google for your workspace.
• Orders, visitor and journey data, and buyer contact details tied to your workspace.

If you ask us to delete a whole workspace, everything above for that workspace goes. If you are a team member of someone else’s workspace, we delete your account; the workspace owner’s business data stays with them. We may keep a minimal record that the request was made, and anything the law requires us to retain.

Timeline

We complete deletion within 30 days of your request and confirm by email. Backups are overwritten on their normal cycle.